Last updated September 16, 2024
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
Digital Product & Lifetime Course Purchase Returns
All one-time payment products are eligible for a full refund within 30 days of purchase. Proof of payment is required in the form of a product invoice. These are delivered to you when you first purchased the product. If you cannot locate this invoice, you will need to provide the name and email that you purchased a product.
Lifetime course purchases are backed by a 90-day guarantee. The caveat is that you cannot have watched more than 20% of the course materials in that time frame to qualify for the refund. The same requirements as mentioned above are required to request a refund within your 90-day window.
Subscription Refunds
Monthly payment subscriptions are refundable up to 7 days from the purchase or renewal date.
Annual payment subscriptions are refundable up to 30 days from the purchase or renewal date. This also includes the option to downgrade to a monthly subscription if preferred.
You can take your annual subscription payment and put it towards the value of a lifetime course access purchase within 6 months of your annual subscription purchase. This would replace your annual subscription with a lifetime purchase of your choosing.
Refund Process
After receiving a request to refund a purchase, please allow up to seven (7) days from the receipt of your request for the refund to be processed. You will receive email confirmation that your product has been refunded by customer support.
Exceptions
You will not be eligible for a refund within the 30-day refund if:
- The 30-day window has expired. (Ex. Requesting a refund 31 days after the original purchase.)
- The product you are trying to return is excluded from the refund policy, as mentioned clearly on the sales page.
You are not eligible for a refund within the 90-day refund window if:
- You have viewed 20% or more of the course materials within the 90-day period. (Ex. requesting a refund after 70 days and have viewed 30% of the course materials)
- The course you are trying to return is not backed by the 90-day guarantee, as mentioned on the sales page.
Questions
If you have any questions concerning our return policy, please contact us at:
Or see our FAQ here on our contact page.
